Management of the TIS company from its very beginning has been promoting the next quality policy: The company TIS is one of the leading domestic IT companies specializied in design, development, implementation and maintenance of complex ICT solutions. The primary goal of TIS is to be recognized as a professional, reliable and quality company by customers, vendors, employees and society.
We participate in development, implementation and maintenance of solutions in various fields of finance and banking, telecommunications industry, government bodies, economy, production and transportation. We especially stand out in the banking world where we are recognized as a company with extensive experience and knowledge alonge with high-quality solutions.
TIS is mainly orientated to maintaining long-term relationships with the clients. The purpose of all actions we take as a company is summarized in the phrase - "with the user, for the user". Essential for these actions are product quality, the quality of communication with the client and permanent assistance to client to clearly define their needs and requirements, along with ensuring that solution could be used according to the needed purpose. In order to achieve long-term partnerships with our clients we rely on partnerships with global ICT principals such as IBM, Oracle and Microsoft, whose modern ICT solutions we sucessfully adapt to the specific needs of our users. By successfully combining project experience and innovation we acquired more thean a hundred loyal users.TIS also acts as a disseminator of global knowledge to end users. In this role every employee is of importance. From its very beginning TIS has been investing in education and personal development of each employee. High reputation and recognition of the company TIS in the market is achieved through commitment to customers and employees commitment to continuously improve their professional knowledge. Teamwork, a sense of belonging to the company and dedication to the common cause are all parts of positive corporate culture that makes TIS stand out.
The main objectives of TIS business policy are positive busines result and continuous investment in development in order to secure future. To accomplish these goals TIS constantly improves and raises the quality of its business processes, products, services and solutions. In order to implement the quality policy in the daily operations we rely on the following principles of quality management which form the basis of the TIS quality management System:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Our commitment to quality is integrated in TIS vision, mission, strategy, business objectives, business processes and quality management system which is based on meeting the requirements of international standard ISO 9001.
All the TIS employees are bound to use the company quality policy in all their business activities.
